Products marked "Free Shipping" applies to U.S. only and ship via USPS First Class 3-5 Business Days.
Mix & Match Products for "Free Shipping" Applies to those categories only.
- USPS First Class 3-5 Business Days - FLAT RATE ($6.95)
- USPS Priority 2-3 Business Days ($8.95)
- USPS Express 1-2 Business Days ($28.95)
- USPS International First Class 10-14 Business Days ($19.95)
- USPS International Priority 7-10 Business Days ($25.95)
- USPS International Express 3-4 Business Days ($35.95) We are happy to offer a flat shipping rate of $6.95 for all First Class 3-5 Business days to U.S. addresses. Shipped Monday thru Saturday Excluding Holidays. Flat rate Shipping is sent to anywhere in the United States that the United States Postal Service delivers to including PO Box, APO, FPO, etc. USPS Priority shipping is when you want your order sooner than 3-5 business days. USPS Priority Shipping is 2-3 Business Days and the cost is only $8.95 even if it's over a pound.
Express Mail in the United States is $28.95 - choose this for faster delivery to PO Box, APO and FPO. US Postal Service Express Mail is a 1-2 US Postal day shipping time depending on where you live, delivered Monday thru Saturday excluding Holidays. (Signature required for US Express Mail-Send where someone can sign for package.) You'll be emailed a Tracking Number after your package has been discreetly shipped to you.
Please Note: All times are based on when your order is shipped, not when you place your order. Faster shipping is only a guarantee of delivery days AFTER the package leaves our warehouse, it is NOT a guarantee of total delivery days. Allow 1-2 business days from time of order for processing.
All International shipments are sent via USPS, which DOES NOT INCLUDE a tracking number. International Orders will have a Customs Number on the Shipping label but can not be tracked. While most international orders are delivered within 10-14 business days, orders can be delayed by local customs. In this event, please contact the customs division of your local post office. We are not responsible for packages lost that are sent through customs.We ship to the following countries, using International delivery: Aruba, Australia, Austria, Belize,Fiji, Finland, France, Germany, Guam , Hong Kong, Iceland, Ireland, Israel, Italy, Jamaica, Japan, Korea, Kuwait, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto Rico, Samoa, Spain, Sweden, Switzerland, Taiwan, Thailand, Tobago, Trinidad, United Kingdom, Virgin Islands (US), Virgin Islands (British), Wallis Discreet Shipping Discreet to ship to home or work, no one will be able to tell what's in the package. All our merchandise is shipped in plain bags or boxes with no promotional stickers or slogans. Our shipping name will be listed in our initials "GFL" All US orders are shipped via USPS First Class, Priority or Express Mail. Regardless of size and weight of the package, all shipping rates will remain the same. On the day your order is shipped, we will email you with a Delivery Confirmation Number showing what was shipped. You can also check your "Order Status" at our store anytime. ( If you have any anti-spam measures in place, be sure to add email@example.com to your list of allowed senders or you may not receive our order status emails. )
If you are not satisfied with your purchase for any reason, you may return any unworn item(s) for a refund, subject to the terms below. Return shipping fees are the responsibility of the customer and returns must be made within 30 days of receipt and accompanied by the original invoice. The items must be unworn, unused, and unwashed, with all tags, labels and original packaging intact and in original condition. When you return your merchandise, the amount of the merchandise will be refunded (Shipping costs are NOT refundable) to the method of payment when order was placed. We will not accept items that were worn, smell of perfumes, smoke or have been exposed to animal or pet hair. Returns in this condition will not be accepted and will be sent back at the customer's expense. All items returned after 30 days will not be accepted and sent back to the customer.
Health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. As lingerie and swimwear is delicate by nature, we offer no warranty once the tags are removed. We strictly adhere to these regulations and will not accept any worn items under any circumstances. All sales are final on the following items: panties, thongs, men's boxers / thongs, hosiery, pasties, body creams, gels, vibrators & body jewelry. Clearance, one time promotions or flash sale items cannot be refunded.All returns MUST have an RMA# ( Return Merchandise Authorization ). If no RMA# is visible on the outside of the package, Girlfriends Lingerie will not accept the package and it will be returned to the customer. To obtain a RMA#, contact our customer service department at (480) 359-4772 or contact us via email. Once received, an RMA# is generated and sent to the email that was used when the order was placed. Please print RMA# clearly on the outside of the package and send to: GFL
P.O. Box 5190
Apache Junction, Arizona 85178 Returns take 10-12 business days processing time once they reach our warehouse. Please remember that it may take your financial institution up to 30 days or one billing cycle from the date we issue your credit for it to post in your account. Due to supplier regulations, all footwear carries a 7-day return policy, which goes into effect on the day your order arrives. Shoes returned with scuff marks on the heels or uppers, or showing any other evidence of wear, will not be accepted. When trying them on to see if they fit, please only walk on carpet.