Frequently asked questions:
Q: Is this jewelry gold plated?
A: NO!
This is better than plated gold. Our jewelry is one step down from solid
gold. We give you a lifetime replacement guarantee that covers your item
(s). This is 14 Karat gold over jewelers bronze. You can wear it all the
time, and you can even shower or swim with the jewelry on.
Q: Why is there a lifetime replacement
guarantee?
A: Our
guarantee provides you with a lifetime replacement policy for our
pre-made and chain by the inch (against any defects) with the same or
similar style as purchased. (you would receive a similar style only if
the manufacturer discontinued your original item)
Q: Am I safe using my credit card here
?
A: We want
your shopping experience to be enjoyable and secure. The purchase area
of our site is secure. This means that any information you send us is
protected by encryption. With regard to overall security, we always use
industry state of the art encryption technologies when transferring and
receiving data exchange within our site. The facilities that house our
server are physically secured to protect against loss, misuse or
alteration of all data and information collected.
Q: How do you make the jewelry the
size that I want it at and how do you determine the price for it?
A: The
cost of the chain is per inch. We measure the exact length of chain you
would like and we cut the chain and attach the clasp.
Q: Is there an advantage to purchasing
from you rather than buying from a jewelry store?
A: For
starters, the price. Where else can you get "custom made" jewelry for
less money? Secondly, it's customized to your own chosen size, so that
in itself is a major advantage for that ultimate fit and comfort.
Q: How are your prices compared to your
competitors?
A: You
cannot buy our level of quality anywhere for less money, but you can buy
inferior quality for more money. What we offer you is the best value
chain by the inch. We use only the finest base chain to produce our
chain by inch. The better the base chain, the better the finished
product. Our gold application technology is superior to any other in the
country.
Q - Is the jewelry solid gold?
A - No, it
is not. Our fine jewelry is a 14 KT. Gold Overlay, which has more Mils
(gold coatings) than gold plated jewelry. Our gold has a thread of
Diamond Cut Jewelers bronze in it, which gives it the strength and
affordability that solid gold does not give to you. Solid gold is soft,
breaks easily, and is overpriced.
Q - I own quite a bit of solid 14 KT
gold. Would I notice a difference between the solid gold and your gold
if they were side by side?
A - No,
you wouldn't notice any difference by putting them next to each other.
We have the same 14 KT gold that is used with solid gold chains.
Q - Can I leave my jewelry on when I
take a bath, shower, or swim?
A - Yes,
you can.
Q - Why would I want to purchase a gold
chain when it's not real gold?
A - It IS
real gold. It's just not solid gold. Our chains/necklaces come with a
lifetime replacement guarantee at just a fraction of the cost of solid
14 KT gold.
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